Building Trust in Public Sector Expense Management

Public sector organizations face unique challenges when it comes to managing expenses. Strict regulations, heavy approval chains, and lingering paper-based processes often slow down reporting and create frustration for employees and auditors alike.

In this episode of RPI Tech Connect, XM Consultant Rich Mitchell highlights the roadblocks that keep governments, universities, and other publicly funded institutions from modernizing, and how digital solutions can help.

Stick around as we discuss strategies for easing the transition away from paper, designing workflows that prevent mistakes, and building confidence in automated controls. Using Infor XM as a central example, we also examine how the right system can reduce audit risk, simplify compliance, and cut approval times without sacrificing oversight.

If you're considering a more modern expense management solution, you won't want to miss this episode.

Chapters

• 0:00 Welcome to RPI Tech Connect
• 1:41 The Complexity of Expense Management in the Public Sector
• 3:32 The Headaches of Paper-Based Processes
• 7:34 Policies, Regulations, & Red Tape
• 9:25 Building Trust in Digital Systems
• 12:04 The Cornerstones of XM
• 28:20 From Paper to Digital: Expense Management Success Stories
• 32:05 Final Thoughts & Takeaways